GREAT
GREAT

The team at Baldwin Ford is very courteo...
The team at Baldwin Ford is very courteous and professional.

This dealership has consistently wonderf...
This dealership has consistently wonderful and high quality service. I always have a great experience. Will definitely return!

My experience was good, it just took a w...
My experience was good, it just took a while for my oil change appt. Two other customers came and left before my car was finished.

I have used Baldwin Ford for many years....
I have used Baldwin Ford for many years. They have had the same staff for many years and its nice to recognize their voices. They are great with communication with me regarding my vehicle, call me with quotes if they find issues with my vehicle, and always try to get me in as soon as possible. I can never make it back on time to get my vehicle before closing, so they accommodate me to pick up after hours. Highly recommend.

thankl you , always good
thankl you , always good

after purchasing my f-250, ive had to ta...
after purchasing my f-250, ive had to take it back 5 times because Ford cant figure out the problem. Baldwin has been great to work with and has gone above and beyond trying to get it fixed and offering anything they can to make it easier on us.

Baldwin Ford has a good reputation in th...
Baldwin Ford has a good reputation in this area over other dealerships. Thats why we shopped for our car there!

The service people are the greatest.
The service people are the greatest.

Always get me in and out and take good c...
Always get me in and out and take good care of me, thank you Baldwin!

They could follow through with their com...
They could follow through with their comments that they make better and keep you better informed.

I have been a customer of first Blackwell Baldwin and now Baldwin Ford for many years. I have always been treated with care and professional advice and my car problem solved normally the same day and it not as soon as possible. I cannot speak for others but Baldwin Ford has my thanks and support for many years of excel service. Nancy C.

Blackwell Baldwin Ford-Lincoln-Mercury-Toyota Scion Inc
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Dealership was clean with plenty of wait...
Dealership was clean with plenty of waiting spaces. Work was done efficiently and timely. Friendly staff ask me if needed and extra done to vehicle.

Always experience great service. I certa...
Always experience great service. I certainly appreciate them letting me know something else needs service and explaining it to me.

Service was excellent people where very ...
Service was excellent people where very professional and place was well kept

We had a good experience with Baldwin fo...
We had a good experience with Baldwin ford,our salesman Tim Truelove was very knowledgeable and professional he knew his product really well and we would use again

When I tell friends about my excellent s...
When I tell friends about my excellent service they say We bought from the wrong dealer.

Service is always top notch when dealing...
Service is always top notch when dealing with Kenya.

Very please with salesman, he made it a ...
Very please with salesman, he made it a very easy buy

Baldwin motor treat you like family not ...
Baldwin motor treat you like family not just a sale.

I was very satisfied with the service I ...
I was very satisfied with the service I received and I will be returning again when my car needs servicing again.

Excellent service and very courteous.
Excellent service and very courteous.

Always very professional and so nice. I ...
Always very professional and so nice. I can't say enough about how much I appreciate them coming to pick up my vehicle. I am a nurse with crazy hours and wouldn't be able to have my vehicle serviced otherwise. You guys always do a great job. Will always use your services in the future. Thank you!

You were able to work me in for an oil c...
You were able to work me in for an oil change without an appointment. When my husband was in the hospital. I thank you very much it was such a big help to me.

My oil change was done in an reasonable ...
My oil change was done in an reasonable amount of time. Thank you!

Staff was very helpful, courteous, and r...
Staff was very helpful, courteous, and responsive to our needs. The process was completed efficiently.

Was taken care of in a timely matter
Was taken care of in a timely matter

Very nice staff, efficient and helpful.
Very nice staff, efficient and helpful.

My appointment was at 8 and they had my ...
My appointment was at 8 and they had my vehicle done in no time.

Everyone was friendly...
Everyone was friendly...

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We were very happy with our experience o...
We were very happy with our experience our salesman Tim Truelove with Baldwin ford was very knowledgeable and professional and we would recommend anyone to yes him

Tim Trulove was amazing! He makes the pr...
Tim Trulove was amazing! He makes the process easy and pleasant.

The service was timely. Everyone was hel...
The service was timely. Everyone was helpful and professional.

Great company to do Business with. Rober...
Great company to do Business with. Robert Sandage and Alan King were very helpful.

I went in to get my tire fixed. Kenya en...
I went in to get my tire fixed. Kenya ended up ordering a new tire and then I brought my car back in for an alignment. She wasngreay at keeping us up to date on the progress.

Did a great job
Did a great job

Very nice people. Will get you whatever ...
Very nice people. Will get you whatever you want.

Great experience!! A real pleasure to do...
Great experience!! A real pleasure to do business with

Need to have more communication with the...
Need to have more communication with the customer when you have a vehicle for a extended period of time. The only time they called was to let me know they found something else wrong. I was not told one of the mechanics working on my truck was let go and it would take a longer. Quality of the work is yet to be seen.

Customer service is awesome. They are ve...
Customer service is awesome. They are very courteous and strive to make sure my automobile receives quality service. That is why I have bought my last four vehicles from this company.

awesome service!!!
awesome service!!!

It was a great experience. Our salesman,...
It was a great experience. Our salesman, Alton, was very friendly and helpful. He was able to answer all our questions and find the car we wanted.

Our salesman Gary Perkins goes above an...
Our salesman Gary Perkins goes above and beyond . The finance person Scott Loveless is really good also

I was pleased with every aspect of my se...
I was pleased with every aspect of my services so far, from purchase to first maintenance. Super nice, super efficient!

It was a very easy and wonderful buying ...
It was a very easy and wonderful buying experience. The salesman was, as always, professional, friendly, and easy to work with.

I always get such great treatment each t...
I always get such great treatment each time I go to get my oil changed.

very friendly service
very friendly service

Very good experience. Staff was friendly...
Very good experience. Staff was friendly and thorough. Job performed was done professionally and at a very reasonable price.

.
.

They are always so nice to me and do wha...
They are always so nice to me and do what they are suppose to do. I appreciate the Service Dept. so much and the people up front is so good to help me.

Baldwin ford has always been top notch f...
Baldwin ford has always been top notch for us.

Only took a week for an appointment to g...
Only took a week for an appointment to get me in for an oil change. I wish you would have made an attempt to offer a special or return customer discount. $44 for an oil change seems a little high.

Brad and the service dept were awesome a...
Brad and the service dept were awesome as always.

Very helpful
Very helpful

Baldwin does excellent work on service
Baldwin does excellent work on service

Everything was great. Wonderful service...
Everything was great. Wonderful service!

I've had the car for a week and love it....
I've had the car for a week and love it. Had an excellent low-pressure experience. I highly recommend Neil Boxdorfer because of the work he put into doing this long distance deal. Very satisfied with the buying experience.

Automotive staff are very courteous and ...
Automotive staff are very courteous and strive to offer the best customer service.

I was traveling from western Arkansas to...
I was traveling from western Arkansas to Indianapolis when the check engine light came on. We googled for the nearest Ford dealer and called in and described what we were faced with. They told us to come on in and they would work us in go get the vehicle back on the road. I pulled in and they jumped on getting it repaired. I was back on the road in a couple of hours. I GREATLY appreciate what they did.

I was extremely pleased with the service...
I was extremely pleased with the service I got, I called the salesman and told him the vehicles I was interested in test driving and when I arrived at the dealership he had the vehicles ready.

highley impressed with the tech that ser...
highley impressed with the tech that serviced our camry

Salesman Tim Truelove is great! Quick to...
Salesman Tim Truelove is great! Quick to return calls and so helpful in finding the exact vehicle to suit needs and budget. Highly recommend!

Appoibtments to get my Toyota serviced a...
Appoibtments to get my Toyota serviced are always easy to make and convenient to my schedule. The wait time was short, the area clean and t.v. and refreshments are provided. What's not to like about all that?

This was our second purchase in the last...
This was our second purchase in the last 4 months from Baldwin Lincoln.. We travelled in from Jefferson City, MO as the dealership has been great to work with and quite willing to make a deal. Given our very positive first experience in 12/16, we looked at Baldwin for the new MKX. They had one with the right options and made it worth our drive down from Central Missouri. The entire crew, as well as our salesman, Neil Boxdorfer, were very friendly and happy to have our business. Worth the drive for a great buying experience, plus very interested in meeting your needs.

they took care of my service very prompt...
they took care of my service very promptly and professionally. Nice service Dept

Good job as always.
Good job as always.

The team was fast and courteous.
The team was fast and courteous.

Prompt service and comfortable waiting r...
Prompt service and comfortable waiting room.

Great service
Great service

Wonderful sales experience. Buying from ...
Wonderful sales experience. Buying from Steve Green was like buying from a friend who was also an expert!

Very pleased with overall experience, ve...
Very pleased with overall experience, very courteous staff. in and out in a very timely manner. Would recommend this dealership to my family and friends!

Always good to work with, gives me a rid...
Always good to work with, gives me a ride to work, delivers car when finished. That is service!

It was done on time
It was done on time

as always the service staff exceeds expe...
as always the service staff exceeds expectations

As always the team came through.
As always the team came through.

Great experience.
Great experience.

It was ok
It was ok

customer service was great, great intere...
customer service was great, great interest rates, and love the car

Great service, and I appreciate the serv...
Great service, and I appreciate the service department picking up my car from my place of work.

I called with a problem with my car. Th...
I called with a problem with my car. The service department got me in to have it check that afternoon. Very timely service.

Misty and her crew are always super
Misty and her crew are always super

Great
Great

Very courteous fast and efficient
Very courteous fast and efficient

Very fast, excellent service just as I e...
Very fast, excellent service just as I expected.

Overall good serbice
Overall good serbice

Very professional
Very professional

Appt was done in a timely matter staff v...
Appt was done in a timely matter staff very friendly and polite

my service writer was excellent
my service writer was excellent

Vehicle was serviced and returned on tim...
Vehicle was serviced and returned on time. Service personnel were excellent

very pleasant
very pleasant

I have always had a good experience whil...
I have always had a good experience while getting my car serviced. The waiting room is very pleasant and comfortable.

Customer service and workmanship has bee...
Customer service and workmanship has been great!

No run around. Salesman was straight to ...
No run around. Salesman was straight to the point.

Great selection and customer service at Baldwin!

Excellent
Excellent

No comment
No comment

Exceptional service, as always! :)
Exceptional service, as always! :)

Fast and accurate
Fast and accurate

Good job!
Good job!

Baldwin repaired a low tire on my 4-runn...
Baldwin repaired a low tire on my 4-runner. I was very pleased with the results and everyone could not have been nicer and more helpful.

I made an appointment. I showed up on t...
I made an appointment. I showed up on time and they did the work in a timely manner.

Always receive great service from Baldwi...
Always receive great service from Baldwin Ford.

The service was great!
The service was great!

Good service
Good service

Fast and courteous
Fast and courteous

This is in regards to my 2012 Ford Focus...
This is in regards to my 2012 Ford Focus, and so far I could not ask for anything better. SPOT ON

Our reception & service, as usual, was great. No hiccups, no delays, friendly service ... a good experience.

I had a breakdown in my driveway in the country, about an hour from the dealership. The service department was able to recommend two towing companies that would service our area as we have none. My husband and I were pleased with the towing company and even more pleased with the service we received. We actually had a coupon applied to our bill without asking and despite the snowstorm, we got our vehicle in a timely manner.

Excellent. Friendly and patient personnel who were concerned about meeting our wants.

Very quick and efficiently with lovely smiles all around. Very happy with the service

Quick friendly service!
Quick friendly service!

Go here for service and repairs regularly. Always treated well and highly recommend them to others!

We bought our vehicle at Baldwin Ford Lincoln Toyota in August 2015. Since then they have given us excellent follow up service on our vehicle. We highly recommend !!

They picked up my car- did the service a ...
They picked up my car- did the service and returned my car to me in a timely manner. Very happy with the care I receive with Baldwin Ford on my Toyota.

your service staff is far and beyond any ...
your service staff is far and beyond any other dealer that i have had dealings with . My needs are always taken care of quickly and in a professional manner. i have three fords purchased from Baldwin and have never been unhappy with sales or service

Went in for a 25,000 mile check-up and o ...
Went in for a 25,000 mile check-up and oil change and tire rotation. All went well. Talked to the David in Service and voiced some concerns. He had the technician check them out and and at that time they found nothing. David said anytime I was driving around Poplar Bluff and heard the noise in question to come into the Service Dept. and they would check them out.

We have purchased 4 vehicles in the past...
We have purchased 4 vehicles in the past 18 months and all from the same dealer, Gary Perkins. He is very professional and always provides the best value of any dealer in Poplar Bluff. I also exclusively use the Baldwin service department for service and tires. Enoch and the entire staff of the service department are very knowledgeable and professional willing to fit you in if it is an emergency. I will and have recommended this salesman, service department and dealership to anyone who is looking to purchase a vehicle or have a vehicle serviced

While in Poplar Bluff for a family medical emergency - my Ford F-150 acted up.  My truck was towed to Baldwin Ford and I can't say enough about the service I received - friendly and reasonable.  They could have told me anything - 60 year old woman with no knowledge of trucks - I actually thought my transmission had blown!  Needless to say - it was not the transmission and they had me on the road in a few hours.  Baldwin Ford - definitely recommend.